Refund & Cancellation Policy

Cancellation

• You can cancel your Pro subscription at any time from your account.
• Cancellation takes effect at the end of the current billing period. You keep Pro features until then.
• After cancellation, your account moves to the Free plan. Dynamic QR short links pause until you resubscribe; your designs and data are kept.

Refunds

• First-time subscribers: if ScanzQR isn't right for you, email us within 7 days of your first charge for a full refund, no questions asked.
• Renewal charges are generally non-refundable, and we don't offer partial refunds for unused days of a billing period.
• If a billing error occurs (for example, a duplicate charge), we refund it in full.
• If a prolonged outage on our side materially prevented you from using paid features, contact us. We credit or refund such cases at our discretion, applied generously.

How to request a refund

Email [email protected] from your account email with the subject "Refund request". Approved refunds are processed to the original payment method within 5–7 business days via our payment partner (Razorpay). GST on refunded amounts is reversed with the refund.

Questions

Anything unclear? Write to [email protected] before subscribing. We would rather answer first than refund later.